The Accountability Ladder
Eight canonical rungs of professional accountability. Climb at your own pace. Most do not.
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8
Prevent It
Adding monitoring, alerts, and never doing that again.
Rung 8 / 8 -
7
Own It
I caused this. Fixing now.
Rung 7 / 8 -
6
Ownership Lite™
I am involved, but let's not jump to conclusions.
Rung 6 / 8 -
5
Acknowledge Reality
Okay… something might be broken.
Rung 5 / 8 -
4
Delay & Deflect
Let's take this offline and regroup.
Rung 4 / 8 -
3
Excuse Engineering
There are many factors outside my control.
Rung 3 / 8 -
2
Blame Others
This is clearly someone else's system.
Rung 2 / 8 -
1
Denial
Nothing is wrong. The alerts are lying.
Rung 1 / 8